Pet insurance

The plan your pet can’t make on its own.

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Pet insurance

The never-ending energy and playfulness of your pet. Just living life without a care in the world. What a joy to see, isn’t it? But this also means that the health and safety of your pet is depending on how you move forward. During the life of an animal there’s a lot that can happen.What happens if your pet gets sick? Or has an accident? Can you provide the little critter with the best care without worrying about costs? You are responsible for your pet. A duty that lasts a lifetime. And that’s exactly why it is important to  always have a plan in place. Starting right now.

The world’s number 1 pet insurer

  • 45 years of pet experience
  • Customer care by pet specialists
  • Our services are rated with an 8.5
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Care covered by Petplan

We offer 4 insurance plans for pets. Therefore with us you have an entensive choise on how you want to insure your pet. Feels good, right?

Basic

Plus

Total

Accidents

The Accidents Only package only provides coverage in case of a demonstrable accident: a traffic accident, bone fracture, bite wound, ingestion of a foreign object, poison gas, poisoned food and conditions caused by fire or flooding

Dekking

€3.000
€4.000
€5.000
€2.000

Consultation and examination by a vet or specialist

50%
75%
80%
80%

Medication 

80%
80%
80%
80%

Surgeries

80%
80%
80%
80%

Hip and elbow treatments (dog)

50%
75%
80%
Niet inbegrepen

Therapy after referral veterinarian

50%
75%
80%
Niet inbegrepen

Dental treatment

Niet inbegrepen
50%
80%
Niet inbegrepen

Intensive care

Niet inbegrepen
50%
80%
Niet inbegrepen

Coverage of medical expenses (Europe)

Niet inbegrepen
50%
80%
Niet inbegrepen
Read our policy conditions here for a complete overview of the care covered by Petplan.

Why Petplan?

Petplan was founded in close collaboration with veterinarians, out of love for pets and their owners. By now Petplan has grown into the world’s leading insurance company for pets. To this day we have reimbursed healthcare costs of more than 1,5 million animals. At Petplan we fully understand how animals develop and how their lifecycles evolve. That’s why our experts continuously work on improving the care for pets. Day in, day out. With passion and expertise and most of all out of love for animals.

We are here for you

Fill in our contact form and our customer care team full of pet specialists will help you as soon as possible.

Contact

Additional insurances

Do you want to be on the safe side? Than you should choose for additional insurances in combination with Basic, Plus or Total package.

Additional insurances

Basic

Plus

Total

Accidents

Neutering and sterilisation

  • Up to € 150,- for dogs and € 75,- for cats
Niet inbegrepen
50%
50%
Niet inbegrepen

Cremating

  • Including transportation of your pet
80%
80%
80%
Niet inbegrepen

Worldwide coverage of medical expenses 

  • Up to € 1.000,-
80%
80%
80%
Niet inbegrepen

Chemo and radiotherapy

50%
50%
50%
Niet inbegrepen
Read our policy conditions here for a complete overview of the care covered by Petplan.

FAQ’s

Got a question? The answer to that is probably below. Is your question not listed here? Then fill in our contact form.

Where can I find the policy conditions?chevron_right

The Petplan policy conditions contain the general and special conditions. The general terms and conditions apply to all coverages. The special conditions apply per cover. On your policy you can see what you are insured for. Always read the policy conditions carefully.

  • Are you taking out new pet insurance? Then the policy conditions 2021-02 apply.
  • Are you already a customer and do you want to know which policy conditions apply to your insurance? Check your current policy schedule for the policy conditions that are relevant to you. Depending on the start date of your insurance, different policy conditions may apply. You can find these policy conditions here: coverages per package 2019 & coverages per package 2016.
What does the notification obligation (meldingsplicht) mean?chevron_right

If your vet recommends a treatment of € 750 or more, you must request Petplan’s permission for this treatment in advance via the notification form.

You will receive a response from Petplan by email within 1 working day. You can only make an appointment with the relevant vet/specialist after receiving the confirmation. This notification obligation for medically necessary care is included in Article 5.6 of the Petplan policy conditions.

Submitting treatment costs and referrals

You are always obliged to ask your vet about the treatment costs in advance. For treatments above €750,- you are obliged to send (a copy of) the cost estimate of the treatment and the medical file of your pet with the notification form. You should also pass on a referral to, for example, a specialist to Petplan. If you do not do this, a limited compensation may be applied. This obviously applies to non-urgent treatment. You can pass on urgent treatment as soon as this is possible.

How can you pass the notification on to Petplan?

Complete the notification form and submit it online along with the attachments. You can easily upload the attachments.

What does the waiting period mean?chevron_right

There is a waiting period for a pet insurance. Ailments or illnesses that arose before or during this waiting period will not be reimbursed. Also, any follow-up costs of ailments or illnesses that arose before or during the waiting period are not eligible for reimbursement.

How long is the waiting period?

  • A waiting period of 48 hours applies to care that is required after an accident.
  • A waiting period of 30 days applies to illnesses and disorders.

Within the packages Basic, Plus and Total will the insertion of the chip be reimbursed during the waiting period, not in our Accidents Only package.

How do I make a claim?chevron_right

At Petplan you are able to make a claim in two possible ways: online or via Mijn Petplan. The easiest and quickest way to make a claim is via Mijn Petplan. With this you declare quicker, you have information at hand always and you can monitor the status of your claim.

What happens when my pet passes away?chevron_right

When your pet sadly passes away the insurance policy ends immediately. Excess payments are refunded.

When can I start claiming costs?chevron_right

You can start claiming costs for preventive care right away. Costs made after an accident have a waiting period of 2 days before you can submit a claim. For sickness or conditions we impose a 30 day waiting period. Our insurance does not cover problems and complaints that emerge before or during the waiting period.

When is the effective date of my insurance policy?chevron_right

After acceptance the insurance becomes effective on the date of the application.

Do I get a discount when I insure multiple animals?chevron_right

Yes, you’ll receive a 5% discount on the monthly fee for both animals.

What’s the duration of an insurance policy?chevron_right

An insurance policy has a duration of 1 year. After this period the insurance can be cancelled monthly

Do I have to chip my pet?chevron_right

At the time you file your first claim your pet has to be microchipped. You can claim the costs of the chip through Petplan.

Does Petplan offer insurance for all breeds?chevron_right

Yes, every pet is welcome. No matter what breed or cross-breed. Additional conditions apply for English and French Bulldogs and the Cavalier King Charles Spaniel.

Why pet owners give us a 8+

  • Extensive coverage
  • Including hip and elbow coverage
  • Including physiotherapy and behavioural therapy
  • Additional coverage for neutering or sterilisation
  • Fast reimbursements

Petplan vindt klanttevredenheid uiterst belangrijk. Daarom vragen we jaarlijks aan onze klanten wat ze van ons vinden. Gemiddeld scoort Petplan een 8,2 op 10 gebaseerd op 1618 beoordelingen.

© Petplan 2021 - Alle rechten voorbehouden. Website door Cornelis Digitaal

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